Support

Live Status\Incident History

August 28, 2025

Site Unreachable / NeetoQuiz Application

Outage

Opened: Aug 28, 2025, 2:12 AM UTC

Duration: 3min 5sec

  • Opened
    Aug 28, 2025, 2:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 28, 2025, 2:15 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Aug 28, 2025, 1:55 AM UTC

Duration: 1hr 20min 41sec

  • Opened
    Aug 28, 2025, 1:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 28, 2025, 1:58 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 28, 2025, 2:24 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 28, 2025, 2:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 28, 2025, 3:05 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 28, 2025, 3:09 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 28, 2025, 3:15 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 28, 2025, 3:20 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 28, 2025, 3:27 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 28, 2025, 3:51 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 28, 2025, 3:58 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 28, 2025, 4:42 AM UTC

    Issue resolved on monitor recovery.

August 26, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Aug 26, 2025, 2:52 PM UTC

Duration: 12min 21sec

  • Opened
    Aug 26, 2025, 2:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 26, 2025, 2:52 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 26, 2025, 3:00 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 26, 2025, 3:12 PM UTC

    Issue resolved on monitor recovery.

August 22, 2025

Database fixes related to optimisation / NeetoDesk Application

Degraded Performance

Opened: Aug 22, 2025, 8:02 AM UTC

Duration: 27min 7sec

  • Opened
    Aug 22, 2025, 8:02 AM UTC
  • Resolved
    Aug 22, 2025, 8:29 AM UTC

    Optimisation completed.

August 21, 2025

Site Unreachable / NeetoCal Application

Outage

Opened: Aug 21, 2025, 7:00 PM UTC

Duration: 1min 10sec

  • Opened
    Aug 21, 2025, 7:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2025, 7:01 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoChat Application

Outage

Opened: Aug 21, 2025, 6:49 PM UTC

Duration: 47sec

  • Opened
    Aug 21, 2025, 6:49 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2025, 6:50 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoDeploy Application

Outage

Opened: Aug 21, 2025, 5:01 PM UTC

Duration: 54min 7sec

  • Opened
    Aug 21, 2025, 5:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2025, 5:02 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 21, 2025, 5:10 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 21, 2025, 5:54 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 21, 2025, 6:46 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 21, 2025, 6:51 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 21, 2025, 7:01 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 21, 2025, 7:04 PM UTC

    Issue resolved on monitor recovery.

August 19, 2025

Down for planned maintenance / NeetoPlaydash Application

Maintenance

Posted: Aug 19, 2025, 1:26 PM UTC

  • Identified
    Aug 19, 2025, 1:26 PM UTC

    NeetoPlaydash is put into maintenance mode for 5 minutes for database maintenance.

  • Resolved
    Aug 19, 2025, 1:34 PM UTC

    The maintenance is complete and the app is up and running.

August 14, 2025

Healthcheck Assertion Failed / NeetoRecord Application

Outage

Opened: Aug 14, 2025, 8:34 AM UTC

Duration: 2min 52sec

  • Opened
    Aug 14, 2025, 8:34 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 14, 2025, 8:37 AM UTC

    Issue resolved on monitor recovery.

August 10, 2025

Healthcheck Assertion Failed / NeetoKB Homepage

Outage

Opened: Aug 10, 2025, 3:42 AM UTC

Duration: 1min 19sec

  • Opened
    Aug 10, 2025, 3:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2025, 3:43 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoPlaydash Homepage

Outage

Opened: Aug 10, 2025, 3:41 AM UTC

Duration: 2min 16sec

  • Opened
    Aug 10, 2025, 3:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2025, 3:44 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoRecord Homepage

Outage

Opened: Aug 10, 2025, 3:41 AM UTC

Duration: 2min 24sec

  • Opened
    Aug 10, 2025, 3:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2025, 3:44 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoDesk Homepage

Outage

Opened: Aug 10, 2025, 3:41 AM UTC

Duration: 2min 29sec

  • Opened
    Aug 10, 2025, 3:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2025, 3:44 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoChat Homepage

Outage

Opened: Aug 10, 2025, 3:41 AM UTC

Duration: 2min 38sec

  • Opened
    Aug 10, 2025, 3:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2025, 3:44 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoChat Application

Outage

Opened: Aug 10, 2025, 3:38 AM UTC

Duration: 21min 27sec

  • Opened
    Aug 10, 2025, 3:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2025, 3:59 AM UTC

    Issue resolved on monitor recovery.

August 9, 2025

Healthcheck Assertion Failed / NeetoForm Application

Outage

Opened: Aug 9, 2025, 10:08 PM UTC

Duration: 54sec

  • Opened
    Aug 9, 2025, 10:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 10:09 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoAuth Application

Outage

Opened: Aug 9, 2025, 8:52 PM UTC

Duration: 3min

  • Opened
    Aug 9, 2025, 8:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 8:55 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoKB Application

Outage

Opened: Aug 9, 2025, 8:15 PM UTC

Duration: 9min 4sec

  • Opened
    Aug 9, 2025, 8:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 8:24 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoDesk Help Center

Outage

Opened: Aug 9, 2025, 8:11 PM UTC

Duration: 3min 16sec

  • Opened
    Aug 9, 2025, 8:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 8:14 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoPlaydash Help Center

Outage

Opened: Aug 9, 2025, 8:11 PM UTC

Duration: 3min 4sec

  • Opened
    Aug 9, 2025, 8:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 8:14 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoChat Help Center

Outage

Opened: Aug 9, 2025, 8:10 PM UTC

Duration: 3min 15sec

  • Opened
    Aug 9, 2025, 8:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 8:14 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoKB Help Center

Outage

Opened: Aug 9, 2025, 8:10 PM UTC

Duration: 3min 38sec

  • Opened
    Aug 9, 2025, 8:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 8:14 PM UTC

    Issue resolved on monitor recovery.

August 1, 2025

Site Unreachable / NeetoPlaydash Application

Outage

Opened: Aug 1, 2025, 3:42 PM UTC

Duration: 3min 5sec

  • Opened
    Aug 1, 2025, 3:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2025, 3:45 PM UTC

    Issue resolved on monitor recovery.

July 30, 2025

Error reporting failed / NeetoPlaydash Application

Minor Outage

Opened: Jul 30, 2025, 12:31 PM UTC

Duration: 2hrs 37min 21sec

  • Investigating
    Jul 30, 2025, 12:31 PM UTC

    There are reports about clients: Error report failed: unknown response from server. code=429 We are looking into it.

  • Resolved
    Jul 30, 2025, 3:09 PM UTC

    The issue was due to the Honeybadger service in neeto-playwright-reporter throwing a 429 error causing errors to bubble up thus preventing the test results from being reported to NeetoPlaydash. A detailed report can be found at https://neetoplaydash-incident-reports.neetokb.com/public/p-68655ebfdd.

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Jul 30, 2025, 6:38 AM UTC

Duration: 35sec

  • Opened
    Jul 30, 2025, 6:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 30, 2025, 6:38 AM UTC

    Issue resolved on monitor recovery.

July 21, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Jul 21, 2025, 6:17 AM UTC

Duration: 2min 15sec

  • Opened
    Jul 21, 2025, 6:17 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 21, 2025, 6:20 AM UTC

    Issue resolved on monitor recovery.

July 14, 2025

Healthcheck Assertion Failed / NeetoAuth Application

Outage

Opened: Jul 14, 2025, 8:27 PM UTC

Duration: 3min 14sec

  • Opened
    Jul 14, 2025, 8:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 14, 2025, 8:31 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoAuth Application

Outage

Opened: Jul 14, 2025, 6:47 PM UTC

Duration: 3min 27sec

  • Opened
    Jul 14, 2025, 6:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 14, 2025, 6:49 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 14, 2025, 6:53 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 14, 2025, 6:55 PM UTC

    Issue resolved on monitor recovery.

July 13, 2025

Healthcheck Assertion Failed / NeetoPlaydash Application

Outage

Opened: Jul 13, 2025, 10:35 PM UTC

Duration: 27min 30sec

  • Opened
    Jul 13, 2025, 10:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 13, 2025, 11:03 PM UTC

    Issue resolved on monitor recovery.

July 11, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Jul 11, 2025, 3:31 PM UTC

Duration: 6min 49sec

  • Opened
    Jul 11, 2025, 3:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 11, 2025, 3:37 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 11, 2025, 3:43 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 11, 2025, 3:44 PM UTC

    Issue resolved on monitor recovery.

July 10, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Jul 10, 2025, 7:54 AM UTC

Duration: 1min 40sec

  • Opened
    Jul 10, 2025, 7:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2025, 7:56 AM UTC

    Issue resolved on monitor recovery.

June 15, 2025

Site Unreachable / NeetoAuth Application

Outage

Opened: Jun 15, 2025, 12:43 PM UTC

Duration: 4min 3sec

  • Opened
    Jun 15, 2025, 12:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 15, 2025, 12:44 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 15, 2025, 12:52 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 15, 2025, 12:55 PM UTC

    Issue resolved on monitor recovery.

June 4, 2025

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Jun 4, 2025, 6:34 AM UTC

Duration: 35min 30sec

  • Opened
    Jun 4, 2025, 6:34 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 4, 2025, 7:10 AM UTC

    Issue resolved on monitor recovery.

Database maintenance / NeetoCal Application

Maintenance

Posted: Jun 4, 2025, 6:26 AM UTC

  • Opened
    Jun 4, 2025, 6:26 AM UTC

    Placing the app in maintenance mode for scheduled database maintenance. We expect about ~ 10-15 minutes of downtime.

  • Identified
    Jun 4, 2025, 6:53 AM UTC

    We're currently restoring the database backup. This will take a bit more time, expect a delay of around 10 minutes.

  • Resolved
    Jun 4, 2025, 7:06 AM UTC

    Database maintenance completed. NeetoCal is back online.

May 22, 2025

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: May 22, 2025, 8:21 AM UTC

Duration: 9min 13sec

  • Opened
    May 22, 2025, 8:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2025, 8:30 AM UTC

    Issue resolved on monitor recovery.

Database maintenance / NeetoCal Application

Maintenance

Posted: May 22, 2025, 8:07 AM UTC

  • Opened
    May 22, 2025, 8:07 AM UTC

    Placing the app in maintenance mode for scheduled database maintenance. We expect about 10 minutes of downtime.

  • Resolved
    May 22, 2025, 8:28 AM UTC

    Database maintenance completed. NeetoCal is back online.

May 21, 2025

Site Unreachable / NeetoCal Application

Outage

Opened: May 21, 2025, 4:14 PM UTC

Duration: 3min 1sec

  • Opened
    May 21, 2025, 4:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 21, 2025, 4:17 PM UTC

    Issue resolved on monitor recovery.

May 20, 2025

Site Unreachable / NeetoDeploy Application

Outage

Opened: May 20, 2025, 9:21 AM UTC

Duration: 1hr 31min 33sec

  • Opened
    May 20, 2025, 9:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 20, 2025, 10:41 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 20, 2025, 11:24 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 20, 2025, 11:26 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 20, 2025, 11:30 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 20, 2025, 11:33 AM UTC

    Issue resolved on monitor recovery.

  • Resolved
    May 20, 2025, 11:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 20, 2025, 11:56 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 20, 2025, 12:03 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoKB Application

Outage

Opened: May 20, 2025, 9:19 AM UTC

Duration: 29min 10sec

  • Opened
    May 20, 2025, 9:19 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 20, 2025, 9:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoChat Application

Outage

Opened: May 20, 2025, 9:18 AM UTC

Duration: 28min 9sec

  • Opened
    May 20, 2025, 9:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 20, 2025, 9:46 AM UTC

    Issue resolved on monitor recovery.

May 7, 2025

Site Unreachable / NeetoDeploy KubeProxy Service

Outage

Opened: May 7, 2025, 10:42 AM UTC

Duration: 15min 37sec

  • Opened
    May 7, 2025, 10:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2025, 10:57 AM UTC

    Issue resolved on monitor recovery.

May 6, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: May 6, 2025, 4:28 PM UTC

Duration: 25min 23sec

  • Opened
    May 6, 2025, 4:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 6, 2025, 4:54 PM UTC

    Issue resolved on monitor recovery.

May 2, 2025

Site Unreachable / NeetoPlaydash Homepage

Outage

Opened: May 2, 2025, 4:42 PM UTC

Duration: 8min

  • Opened
    May 2, 2025, 4:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 2, 2025, 4:46 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 2, 2025, 4:50 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 2, 2025, 4:54 PM UTC

    Issue resolved on monitor recovery.

April 30, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Apr 30, 2025, 6:24 AM UTC

Duration: 29min 27sec

  • Opened
    Apr 30, 2025, 6:24 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 30, 2025, 6:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 30, 2025, 7:04 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 30, 2025, 7:32 AM UTC

    Issue resolved on monitor recovery.

April 23, 2025

Healthcheck Assertion Failed / NeetoDeploy SSL Manager

Outage

Opened: Apr 23, 2025, 6:59 AM UTC

Duration: 43min

  • Opened
    Apr 23, 2025, 6:59 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 23, 2025, 7:42 AM UTC

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Apr 23, 2025, 4:27 AM UTC

Duration: 5min 22sec

  • Opened
    Apr 23, 2025, 4:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 23, 2025, 4:33 AM UTC

    Issue resolved on monitor recovery.

April 22, 2025

Site Unreachable / NeetoCal Help Center

Outage

Opened: Apr 22, 2025, 12:27 PM UTC

Duration: 4min 53sec

  • Opened
    Apr 22, 2025, 12:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 22, 2025, 12:32 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoForm Help Center

Outage

Opened: Apr 22, 2025, 12:26 PM UTC

Duration: 7min 59sec

  • Opened
    Apr 22, 2025, 12:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 22, 2025, 12:34 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Apr 22, 2025, 3:38 AM UTC

Duration: 6min 30sec

  • Opened
    Apr 22, 2025, 3:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 22, 2025, 3:40 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 22, 2025, 4:26 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 22, 2025, 4:30 AM UTC

    Issue resolved on monitor recovery.

April 18, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Apr 18, 2025, 4:38 AM UTC

Duration: 8min 33sec

  • Opened
    Apr 18, 2025, 4:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 18, 2025, 4:47 AM UTC

    Issue resolved on monitor recovery.

April 16, 2025

Healthcheck Assertion Failed / NeetoDeploy KubeProxy Service

Outage

Opened: Apr 16, 2025, 11:52 AM UTC

Duration: 36min 56sec

  • Opened
    Apr 16, 2025, 11:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 16, 2025, 12:29 PM UTC

    Issue resolved on monitor recovery.

April 15, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Apr 15, 2025, 7:35 AM UTC

Duration: 3min 18sec

  • Opened
    Apr 15, 2025, 7:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2025, 7:39 AM UTC

    Issue resolved on monitor recovery.

April 14, 2025

Healthcheck Assertion Failed / NeetoForm Homepage

Outage

Opened: Apr 14, 2025, 1:17 PM UTC

Duration: 4hrs 9min 10sec

  • Opened
    Apr 14, 2025, 1:17 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2025, 5:26 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoInvoice Homepage

Outage

Opened: Apr 14, 2025, 1:14 PM UTC

Duration: 4hrs 9min 45sec

  • Opened
    Apr 14, 2025, 1:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2025, 5:24 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoChat Application

Outage

Opened: Apr 14, 2025, 12:57 PM UTC

Duration: 3min 4sec

  • Opened
    Apr 14, 2025, 12:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2025, 1:00 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Apr 14, 2025, 12:56 PM UTC

Duration: 1hr 9min 15sec

  • Opened
    Apr 14, 2025, 12:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2025, 2:05 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Apr 14, 2025, 8:44 AM UTC

Duration: 16min 50sec

  • Opened
    Apr 14, 2025, 8:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2025, 9:01 AM UTC

    Issue resolved on monitor recovery.

April 6, 2025

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Apr 6, 2025, 5:29 AM UTC

Duration: 14min 41sec

  • Opened
    Apr 6, 2025, 5:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2025, 5:44 AM UTC

    Issue resolved on monitor recovery.

Scheduled Database Maintenance / NeetoCal Application

Maintenance

Posted: Apr 6, 2025, 5:18 AM UTC

  • Opened
    Apr 6, 2025, 5:18 AM UTC

    Placing the app in maintenance mode for scheduled database maintenance. We expect about 10 minutes of down time.

  • Resolved
    Apr 6, 2025, 5:42 AM UTC

    Database maintenance completed. NeetoCal is back online.

April 4, 2025

Healthcheck Assertion Failed / NeetoDeploy Maintenance Mode Homepage

Outage

Opened: Apr 4, 2025, 7:09 AM UTC

Duration: 11min 52sec

  • Opened
    Apr 4, 2025, 7:09 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2025, 7:21 AM UTC

    Issue resolved on monitor recovery.

April 1, 2025

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Apr 1, 2025, 9:02 AM UTC

Duration: 42min 25sec

  • Opened
    Apr 1, 2025, 9:02 AM UTC

    Large number of requests are timing out. Placed the app in maintenance mode.

  • Investigating
    Apr 1, 2025, 9:10 AM UTC

    Slow PostgreSQL responses noticed. We had deployed a patch to the NeetoCal PostgreSQL addon earlier in the day aimed at fixing memory leaks during database backups. This fix may be the cause for the slowdown. Rolling it back.

  • Identified
    Apr 1, 2025, 9:25 AM UTC

    Despite the rollback, PG performance remained poor. Further investigation revealed that disk usage had surged, particularly in the PGDATA/pg_wal directory, where WAL files accumulate. These files are normally archived after a checkpoint, but archiving was not occurring, leading to disk bloat. Disk I/O metrics confirmed that we were consistently hitting the maximum throughput allowed by our GP2 disk type. This bottleneck explained both the PostgreSQL slowness and the WAL backlog.

  • Resolved
    Apr 1, 2025, 9:44 AM UTC

    NeetoCal’s PostgreSQL addon experienced a performance degradation due to exceeding disk I/O limits. The root cause was linked to unusually heavy auto-vacuum activity and WAL (Write-Ahead Logging) file buildup. The issue was resolved temporarily, and several follow-up actions are in place to prevent recurrence. Detailed Report: https://gist.github.com/unnitallman/6ce1789bee1e896eef4471d0d13f2486

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Apr 1, 2025, 5:35 AM UTC

Duration: 2min 19sec

  • Opened
    Apr 1, 2025, 5:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 1, 2025, 5:37 AM UTC

    Issue resolved on monitor recovery.

March 20, 2025

Site Unreachable / NeetoCal Application

Outage

Opened: Mar 20, 2025, 7:05 PM UTC

Duration: 3min 47sec

  • Opened
    Mar 20, 2025, 7:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 20, 2025, 7:09 PM UTC

    Issue resolved on monitor recovery.

March 17, 2025

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Mar 17, 2025, 7:29 AM UTC

Duration: 1min 49sec

  • Opened
    Mar 17, 2025, 7:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2025, 7:31 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Mar 17, 2025, 5:36 AM UTC

Duration: 6min 28sec

  • Opened
    Mar 17, 2025, 5:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2025, 5:43 AM UTC

    Issue resolved on monitor recovery.

March 14, 2025

Healthcheck Assertion Failed / NeetoForm Application

Outage

Opened: Mar 14, 2025, 3:47 AM UTC

Duration: 5min 5sec

  • Opened
    Mar 14, 2025, 3:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 14, 2025, 3:52 AM UTC

    Issue resolved on monitor recovery.

March 12, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Mar 12, 2025, 5:31 AM UTC

Duration: 12min 23sec

  • Opened
    Mar 12, 2025, 5:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 12, 2025, 5:43 AM UTC

    Issue resolved on monitor recovery.

March 11, 2025

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Mar 11, 2025, 6:28 PM UTC

Duration: 4min 37sec

  • Opened
    Mar 11, 2025, 6:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 11, 2025, 6:32 PM UTC

    Issue resolved on monitor recovery.

March 9, 2025

Healthcheck Assertion Failed / NeetoDeploy Application

Outage

Opened: Mar 9, 2025, 1:06 PM UTC

Duration: 5min 58sec

  • Opened
    Mar 9, 2025, 1:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 9, 2025, 1:12 PM UTC

    Issue resolved on monitor recovery.

March 5, 2025

Healthcheck Assertion Failed / NeetoCal Application

Outage

Opened: Mar 5, 2025, 5:06 PM UTC

Duration: 4min

  • Opened
    Mar 5, 2025, 5:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 5, 2025, 5:10 PM UTC

    Issue resolved on monitor recovery.

February 27, 2025

Site Unreachable / NeetoKB Application

Outage

Opened: Feb 27, 2025, 2:29 PM UTC

Duration: 4min 24sec

  • Opened
    Feb 27, 2025, 2:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 27, 2025, 2:33 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoCal Help Center

Outage

Opened: Feb 27, 2025, 2:28 PM UTC

Duration: 4min

  • Opened
    Feb 27, 2025, 2:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 27, 2025, 2:32 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoChat Help Center

Outage

Opened: Feb 27, 2025, 2:27 PM UTC

Duration: 4min 34sec

  • Opened
    Feb 27, 2025, 2:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 27, 2025, 2:31 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoForm Homepage

Outage

Opened: Feb 27, 2025, 11:12 AM UTC

Duration: 5min 11sec

  • Opened
    Feb 27, 2025, 11:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 27, 2025, 11:17 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoForm Application

Outage

Opened: Feb 27, 2025, 11:10 AM UTC

Duration: 8min 7sec

  • Opened
    Feb 27, 2025, 11:10 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 27, 2025, 11:18 AM UTC

    Issue resolved on monitor recovery.

February 26, 2025

Site Unreachable / NeetoForm Help Center

Outage

Opened: Feb 26, 2025, 11:55 AM UTC

Duration: 3min 6sec

  • Opened
    Feb 26, 2025, 11:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 11:58 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoCal Help Center

Outage

Opened: Feb 26, 2025, 10:23 AM UTC

Duration: 15min 48sec

  • Opened
    Feb 26, 2025, 10:23 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 10:24 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 11:02 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 11:05 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 11:49 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 12:01 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoKB Help Center

Outage

Opened: Feb 26, 2025, 10:06 AM UTC

Duration: 14min 18sec

  • Opened
    Feb 26, 2025, 10:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 10:17 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 10:47 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 10:51 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoDeploy Help Center

Outage

Opened: Feb 26, 2025, 10:06 AM UTC

Duration: 3min 56sec

  • Opened
    Feb 26, 2025, 10:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 10:10 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoDesk Help Center

Outage

Opened: Feb 26, 2025, 7:47 AM UTC

Duration: 1min 30sec

  • Opened
    Feb 26, 2025, 7:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:49 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoQuiz Help Center

Outage

Opened: Feb 26, 2025, 7:46 AM UTC

Duration: 42sec

  • Opened
    Feb 26, 2025, 7:46 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:46 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoPlaydash Help Center

Outage

Opened: Feb 26, 2025, 7:45 AM UTC

Duration: 2min 8sec

  • Opened
    Feb 26, 2025, 7:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:47 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoAuth Help Center

Outage

Opened: Feb 26, 2025, 7:43 AM UTC

Duration: 1min 38sec

  • Opened
    Feb 26, 2025, 7:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:45 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoRecord Help Center

Outage

Opened: Feb 26, 2025, 7:42 AM UTC

Duration: 5min 16sec

  • Opened
    Feb 26, 2025, 7:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoInvoice Help Center

Outage

Opened: Feb 26, 2025, 7:42 AM UTC

Duration: 5min 54sec

  • Opened
    Feb 26, 2025, 7:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoChat Help Center

Outage

Opened: Feb 26, 2025, 7:42 AM UTC

Duration: 6min 9sec

  • Opened
    Feb 26, 2025, 7:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoKB Help Center

Outage

Opened: Feb 26, 2025, 7:42 AM UTC

Duration: 6min 19sec

  • Opened
    Feb 26, 2025, 7:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoDeploy Help Center

Outage

Opened: Feb 26, 2025, 7:42 AM UTC

Duration: 6min 19sec

  • Opened
    Feb 26, 2025, 7:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoForm Help Center

Outage

Opened: Feb 26, 2025, 7:05 AM UTC

Duration: 6min 40sec

  • Opened
    Feb 26, 2025, 7:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:06 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 7:44 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:49 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoCal Help Center

Outage

Opened: Feb 26, 2025, 7:04 AM UTC

Duration: 6min 30sec

  • Opened
    Feb 26, 2025, 7:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:05 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 7:43 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 7:49 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoKB Application

Outage

Opened: Feb 26, 2025, 5:36 AM UTC

Duration: 3min 43sec

  • Opened
    Feb 26, 2025, 5:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:40 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoRecord Help Center

Outage

Opened: Feb 26, 2025, 5:34 AM UTC

Duration: 5min 57sec

  • Opened
    Feb 26, 2025, 5:34 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:39 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoPlaydash Help Center

Outage

Opened: Feb 26, 2025, 5:20 AM UTC

Duration: 9min 7sec

  • Opened
    Feb 26, 2025, 5:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:23 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:37 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:43 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoAuth Help Center

Outage

Opened: Feb 26, 2025, 5:19 AM UTC

Duration: 13min 5sec

  • Opened
    Feb 26, 2025, 5:19 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:23 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:34 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:43 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoCal Help Center

Outage

Opened: Feb 26, 2025, 4:57 AM UTC

Duration: 16min 55sec

  • Opened
    Feb 26, 2025, 4:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 4:59 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:16 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:23 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:36 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:44 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoForm Help Center

Outage

Opened: Feb 26, 2025, 4:42 AM UTC

Duration: 17min 34sec

  • Opened
    Feb 26, 2025, 4:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 4:44 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:21 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:34 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:46 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoDeploy Help Center

Outage

Opened: Feb 26, 2025, 4:42 AM UTC

Duration: 16min 39sec

  • Opened
    Feb 26, 2025, 4:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 4:43 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 4:55 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:01 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:22 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:34 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:41 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoKB Help Center

Outage

Opened: Feb 26, 2025, 4:41 AM UTC

Duration: 16min 35sec

  • Opened
    Feb 26, 2025, 4:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 4:44 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 4:55 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:01 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:22 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:36 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:41 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoQuiz Help Center

Outage

Opened: Feb 26, 2025, 4:41 AM UTC

Duration: 12min 57sec

  • Opened
    Feb 26, 2025, 4:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 4:42 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:22 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:36 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:45 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / NeetoDesk Help Center

Outage

Opened: Feb 26, 2025, 4:41 AM UTC

Duration: 16min 43sec

  • Opened
    Feb 26, 2025, 4:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 4:44 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:20 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2025, 5:36 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2025, 5:45 AM UTC

    Issue resolved on monitor recovery.